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Legal

Privacy Policy

Effective date: October 27, 2026

Creative911 ("Creative911," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit creative911.com, fill out one of our forms, or submit a lead form through our Facebook or Instagram ads, and how we use and protect that information.

1. Information we collect

We only collect the information you choose to give us, which may include:

  • Your name and business name
  • Email address and phone number
  • The services you're interested in and your approximate monthly budget
  • Any message or details you share with us

Facebook & Instagram lead ads. When you submit a lead form on Facebook or Instagram, Meta shares the information you entered (and any information Meta pre-filled from your profile that you chose to submit) with us. Meta's own use of your data is covered by Meta's Privacy Policy.

Basic technical data. Like most websites, our hosting provider may automatically log basic technical information such as your browser type, device, and IP address for security and performance.

2. How we use your information

  • To respond to your inquiry and schedule your free strategy call
  • To contact you by phone, text message, or email about the services you requested
  • To prepare proposals and provide our marketing, web design, lead generation, and CRM services
  • To improve our website, advertising, and customer experience
  • To comply with legal obligations

3. Calls and text messages

By submitting your phone number, you agree that Creative911 may call or text you about your inquiry. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or ask us to stop calling by letting us know. We do not sell or rent your phone number.

4. How we share information

We do not sell your personal information. We only share it with trusted service providers who help us run our business, such as:

  • Website hosting and secure database providers that store form submissions
  • Email and notification services that deliver your inquiry to our team
  • Advertising platforms such as Meta (Facebook & Instagram), when you interact with our ads

These providers may only use your information to perform services for us. We may also disclose information if required by law or to protect our rights and users.

5. Cookies and tracking

Our website may use cookies or similar technologies (such as the Meta Pixel) to understand how visitors use the site and to measure and improve our advertising. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Facebook and Instagram settings.

6. How long we keep your information

We keep your information only as long as needed to respond to you, provide our services, and meet legal or business requirements. You can ask us to delete it at any time.

7. How we protect your information

We use reasonable safeguards, including encrypted (HTTPS) connections and access-restricted storage, to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.

8. Your choices and rights

You can ask us to access, correct, or delete the personal information we have about you, or to stop contacting you, by emailing creative911media@gmail.com. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We will not discriminate against you for exercising these rights.

9. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we'll update the effective date above.

11. Contact us

Questions about this policy or your information? Reach us any time: